Introduction
This Privacy Policy ("Policy") sets out the basis on which pkr07 ("we", "us", "our", or "the Platform") collects, uses, stores, discloses and protects personal data submitted by users ("you", "your") of the pkr07 website accessible at pkr07.cam.
pkr07 is an English-language online casino and sports betting information platform designed for Pakistani users. We take your privacy seriously and are committed to handling personal data in a transparent, secure and lawful manner consistent with applicable data protection standards.
By accessing or using the pkr07 Platform — whether you are browsing from Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Faisalabad, Multan, or elsewhere — you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
Definitions
For the purposes of this Policy, the following terms carry the meanings assigned to them below:
- "Personal Data" — Any information that identifies or can be used to identify a living individual, including name, date of birth, email address, payment details, IP address, and device identifiers.
- "Processing" — Any operation or set of operations performed on personal data, including collection, recording, storage, use, disclosure, deletion or destruction.
- "Data Controller" — The entity that determines the purposes and means of processing personal data. In respect of the pkr07 Platform, this is pkr07.
- "Data Processor" — A third party that processes personal data on behalf of the Data Controller in accordance with documented instructions.
- "Consent" — Freely given, specific, informed and unambiguous indication of agreement to the processing of personal data for a stated purpose.
- "KYC" — Know Your Customer: the process of verifying a user's identity, age and address to comply with anti-money laundering and platform integrity requirements.
- "Cookies" — Small text files placed on your device by the Platform to enable functionality, remember preferences and analyse usage.
- "PKR" — Pakistani Rupee: the currency used for financial transactions and balance displays on the Platform.
Data Controller
pkr07 acts as the Data Controller in respect of personal data collected through the pkr07.cam Platform. As Data Controller, we are responsible for ensuring that personal data is collected lawfully, used for defined purposes, stored securely, and not retained beyond the period necessary for those purposes.
Where pkr07 engages third-party service providers to process personal data on its behalf — such as payment processors, analytics providers, or cloud hosting services — those parties act as Data Processors and are contractually required to comply with data protection standards consistent with this Policy.
pkr07 is a separate legal entity from any third-party gambling operator to which users may be directed. Personal data processed by such operators is subject to their own independently published privacy policies, over which pkr07 has no control.
Data We Collect
pkr07 collects personal data through the following channels and categories:
| Category | Examples of Data Collected | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, username, nationality | Account registration; KYC verification |
| Contact Data | Email address, residential address, phone number | Account registration; support contact |
| Financial Data | PKR payment method details; transaction records; deposit and withdrawal history | Cashier transactions; payment provider integration |
| KYC Documents | Government-issued ID (CNIC, passport), proof of address, source of funds documentation | KYC verification process; AML compliance |
| Technical Data | IP address, browser type, operating system, device identifiers, session data | Automatic collection via cookies and server logs |
| Usage Data | Pages visited, features used, time spent on Platform, betting and game activity | Automatic collection; analytics tools |
| Communications Data | Support queries, live chat transcripts, email correspondence | Direct submission by user |
| Marketing Preferences | Communication opt-ins/opt-outs; promotional preferences | Account settings; consent forms |
Legal Basis for Processing
pkr07 processes personal data on the following legal bases, depending on the nature of the processing activity:
5.1 Contractual Necessity
Processing is necessary to perform the contract between pkr07 and the user — including operating your account, processing PKR transactions, and providing access to platform features.
5.2 Legal Obligation
Processing is required to comply with applicable legal obligations, including anti-money laundering (AML) regulations, KYC requirements, age verification obligations, and any applicable data retention laws.
5.3 Legitimate Interests
Processing is carried out in pursuit of pkr07's legitimate business interests — such as fraud prevention, platform security, responsible gambling monitoring, and internal analytics — provided those interests do not override your fundamental rights and freedoms.
5.4 Consent
Where processing is based on your consent — such as for direct marketing communications or non-essential cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing. Withdrawal of consent does not affect processing carried out under other legal bases.
How We Use Your Data
pkr07 uses your personal data for the following purposes:
- Account management: Creating, maintaining and administering your registered account, including authentication and session management.
- Transaction processing: Facilitating PKR deposits and withdrawals through available payment channels. Payment method references — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are used strictly for operational context and do not imply endorsement of gambling by those providers.
- Identity verification (KYC): Verifying your age, identity and address to meet regulatory obligations and protect platform integrity.
- Customer support: Responding to your queries, complaints and requests via live chat and email, in English and Urdu where available.
- Fraud prevention and security: Monitoring transactions and account activity to detect and prevent fraud, money laundering, collusion and other prohibited conduct.
- Responsible gambling: Monitoring usage patterns to identify potential problem gambling indicators and to administer self-exclusion, cooling-off and limit tools as requested.
- Platform improvement: Analysing anonymised usage data to improve site performance, navigation and content relevance for Pakistani users.
- Marketing (with consent): Sending promotional communications about pkr07 offers and features where you have specifically opted in to receive such communications. You may unsubscribe at any time.
- Legal compliance: Maintaining records required by applicable law and providing data to authorities where legally obligated.
Data Sharing & Disclosure
pkr07 does not sell, rent or trade personal data to third parties for their independent marketing purposes. Data may be shared in the following circumstances only:
7.1 Service Providers and Data Processors
We engage trusted third-party service providers to assist in operating the Platform — including payment processors, cloud hosting providers, analytics services and customer support platforms. These providers are engaged under data processing agreements that restrict their use of your data to the purposes for which it was shared.
7.2 Payment Method Providers
When you make a deposit or withdrawal using a payment method, relevant transaction data is shared with the applicable payment service provider solely to process that transaction. pkr07 does not imply that Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah or any other payment provider endorses gambling or is affiliated with pkr07.
7.3 Regulatory and Legal Disclosure
pkr07 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required by applicable law, a court order, or in response to a lawful request. Where legally permissible, we will notify you of such disclosure requests.
7.4 Business Transfers
In the event of a merger, acquisition, restructuring or sale of the Platform, personal data may be transferred to the acquiring entity as part of that transaction. Users will be notified of any such transfer and any material change to this Policy that results from it.
7.5 Third-Party Operators
pkr07 is an information platform separate from any gambling operator to which it may refer users. If you proceed to register with or use a third-party operator, that operator's own privacy policy governs the processing of your data. pkr07 has no control over, and accepts no responsibility for, the data practices of third-party operators.
Data Retention
pkr07 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:
- Account data: Retained for the duration of your active account relationship, plus a reasonable period thereafter to meet legal and compliance obligations — typically five to seven years post-account closure.
- Transaction records: Retained for the period required by applicable AML regulations, which typically requires financial records to be maintained for a minimum of five years.
- KYC documents: Retained for the period specified by applicable identity verification and AML regulations.
- Support communications: Retained for a period sufficient to resolve any ongoing disputes and comply with applicable consumer protection obligations.
- Marketing preferences and consent records: Retained for as long as you hold an active account, or until you withdraw consent, whichever is earlier.
- Technical and usage data: Retained in anonymised or aggregated form for analytical purposes for a period not exceeding two years from collection.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures.
Data Security
pkr07 implements appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction. These measures include:
- Access to personal data is restricted to authorised personnel who require it to perform their designated functions.
- Internal systems are protected by access controls, firewalls and regular security assessments.
- Staff with access to personal data are subject to confidentiality obligations.
- Payment data is handled in accordance with payment industry security standards applicable to the relevant payment method.
- Security practices are reviewed and updated regularly in response to emerging threats.
While pkr07 takes all reasonable steps to secure personal data, no method of electronic transmission or storage is entirely risk-free. Users are responsible for maintaining the security of their own login credentials and for notifying pkr07 immediately if they suspect any unauthorised access to their account.
Cookies & Tracking Technologies
pkr07 uses cookies and similar tracking technologies to operate the Platform effectively and to understand how users interact with the site. The following cookie categories are used:
10.1 Strictly Necessary Cookies
These cookies are essential for the Platform to function and cannot be disabled. They include session cookies that maintain your login state and security tokens that protect against cross-site request forgery. No consent is required for strictly necessary cookies.
10.2 Functional Cookies
These cookies remember your preferences — such as language selection, currency display (PKR) and responsible gambling tool settings — to provide a more personalised experience. Disabling these cookies may affect the functionality of certain platform features.
10.3 Analytical Cookies
With your consent, pkr07 uses analytical cookies to collect anonymised data about site usage — such as pages visited, time on site and navigation paths — to help us improve the Platform for Pakistani users. This data is aggregated and cannot be used to identify individual users.
10.4 Managing Cookies
You may manage, restrict or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of parts of the Platform. Instructions for managing cookies are available in the help documentation of your chosen browser.
International Data Transfers
pkr07 may transfer personal data to service providers or data processors located in jurisdictions outside Pakistan. Where such transfers occur, pkr07 takes steps to ensure that appropriate data protection safeguards are in place, which may include:
- Transferring data to countries that have been determined to provide an adequate level of data protection by applicable standards;
- Implementing standard contractual clauses or equivalent contractual safeguards with the receiving entity; or
- Relying on other legally recognised transfer mechanisms as applicable.
By using the pkr07 Platform, you acknowledge that your personal data may be processed outside Pakistan. pkr07 does not transfer personal data to any jurisdiction known to have inadequate data protection standards without appropriate contractual safeguards in place.
Minors & Age Verification
The pkr07 Platform is strictly for users aged 18 years or older — or the higher minimum age required by the applicable operator or licence jurisdiction. The Platform is not directed at, and does not knowingly collect personal data from, individuals under this age threshold.
Where pkr07 becomes aware that personal data has been collected from a user who does not meet the minimum age requirement, that data will be deleted promptly and the associated account closed. Age verification may be conducted as part of the KYC process.
Your Data Rights
You have the following rights in relation to the personal data that pkr07 holds about you. To exercise any of these rights, please contact us using the details in Section 16.
Right of Access
Request a copy of the personal data we hold about you and information about how it is processed.
Right to Rectification
Request correction of inaccurate or incomplete personal data held by pkr07.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes collected, or where you withdraw consent.
Right to Restrict Processing
Request that processing of your data be restricted in certain circumstances, such as while accuracy is disputed.
Right to Data Portability
Receive a copy of data you have provided to us in a structured, commonly used and machine-readable format.
Right to Object
Object to processing based on legitimate interests or for direct marketing purposes at any time.
pkr07 will respond to all data rights requests within a reasonable period, typically within 30 calendar days of receipt. Where a request is complex or numerous, we may extend this period by up to two additional months, with prior notification.
Note: Certain data rights may be limited where processing is carried out to comply with a legal obligation — for example, AML record-keeping requirements may prevent immediate erasure of transaction data even upon request.
Marketing Communications
pkr07 may send you marketing communications about platform features, promotions, bonus offers and responsible gambling resources where you have explicitly consented to receive such messages. All illustrative PKR bonus figures referenced in marketing (e.g., PKR 1,000, PKR 10,000, PKR 25,000) are examples only and are not guaranteed live promotions.
14.1 Opt-Out
You may withdraw your marketing consent and opt out of communications at any time. To do so, use the unsubscribe link included in any marketing email, or contact our support team directly. Opting out of marketing does not affect transactional communications such as account notifications, security alerts or support responses.
14.2 No Unsolicited Communications
pkr07 does not send unsolicited marketing communications (spam) to users who have not opted in. If you receive communications that you believe were sent in error or without consent, please contact us immediately so we can investigate and rectify the issue.
Policy Amendments
pkr07 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. Where amendments are material, we will endeavour to notify registered users via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last updated" date at the top of this Policy will be revised upon each amendment. Continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.
Contact Us
For all privacy-related queries, data rights requests, or concerns regarding this Policy, please contact the pkr07 data team through the following channel:
Data Enquiries — Email
Email (plain text — not a clickable link): [email protected]
Please include "Privacy Request" or "Data Rights" in the subject line of your email to ensure prompt routing. Support is available in English and Urdu. Typical response time is within 30 days, though complex requests may take longer with prior notification.